London City is the UK’s top airport, according to Wanderlust magazine. The airport garnered an 85% approval rating, 2.6% more than its closest rival, Southampton, and 3% more than Newcastle in third place.
Founded in 1993, Wanderlust is a publication aimed at ‘independent and adventurous travellers’. The firm routinely hands out awards to leaders of the travel and tourism industry, focussing on airports, airlines and guidebook publishers.
The poll highlighted the growing importance of smaller airports, with both Robin Hood and Exeter making the top 10, with 77% and 74% respectively. Birmingham, Manchester and Edinburgh also proved popular with British travellers.
None of the UK’s airports made it into the global top 10. Top of the list was Singapore Changi with an impressive 92.5% score. Britain’s most famous airports, Heathrow and Stansted, absconded from the rankings altogether.
Perhaps the most interesting of the Wanderlust accolades is the Disservice to Travel award, which is handed to companies and individuals with diabolical customer service skills, or to technologies that have upset hundreds of travellers.
Unsurprisingly, the full-body scanner was a firm favourite of the editors, but the Met Office and workers’ union Unite was the ungrateful recipient of the award.
London City has held the Gold Award in the Top UK Airport category for four years now. Wanderlust praised the airport’s commitment to customer service, citing its central location and ease of access as a boon to travellers.